Terms and Conditions

Before using, receiving, or accessing any information, products, materials, or services, please carefully read these terms of use. By accessing the Mayors.ae website, mobile app, or any related feature of Mayors.ae (“our site”), you agree to be bound by our privacy policy and these terms. If you do not agree to these terms and policies, you must cease using the site immediately. The terms “our,” “we,” “the site,” and “Mayors.ae” all refer to Mayors Service Dubai, and the terms “your” and “you” refer to you – the user of our site.

The site reserves the right to modify these terms of use at any time. When a new version is posted on our site, the rights and obligations created before the changes will not be affected by the changes. The changes will take effect upon their publication, and your continued use of the site constitutes your acceptance of the changes. If you do not agree with the changes or are dissatisfied with the site, you must cease using it immediately.

Use of Mayors.ae for Bookings

Using this site to book vehicle rental services indicates that you are making the booking directly with the rental provider listed on the booking page, with our site serving only as a user interface. Therefore, we are not responsible for the vehicle rental products or the booking, as we are not involved in creating the rental product, determining fees or prices, or providing the rental products you booked. In case of a dispute or issues regarding the vehicle rental product and/or your booking, you agree to handle the matter directly with the rental organization and not with us.

Intellectual Property

The images, trademarks, texts, service marks, software, and related materials on this site are owned by the rental car providers, our corporate partners, and others who have granted licensing rights. You are not entitled to copy or transfer these materials, except for personal and non-commercial use. All trademarks, copyrights, and related notices provided on our site must appear on any copy you print. Any product or service not belonging to Mayors.ae that appears on this site belongs to third parties and appears for identification purposes only. You must contact the authorized third party for additional information regarding design and registration. Your access to and use of the site does not grant you any rights or licenses to use the trademarks on this site.

Site Usage

Using the site or the Trips service is allowed for those who have reached the legal age and can be bound by contracts. If you have registered as a user or made a booking, you are responsible for maintaining the confidentiality of your login details, including account details and passwords. You are responsible for all use of the site, including anyone using the site with your account details (whether with or without your consent) and anyone accessing your booking information. All information you provide must be current and accurate. If your details change, you must update the account immediately. If you feel that your account is no longer secure (particularly in the case of unauthorized access, theft, loss, or misuse of your information to access the site), you must immediately change the relevant personal details.

If you wish to receive personal details or other updates directly to your mobile device, you must inform us and provide your correct contact number, update the app to the latest version, and be aware of any possible costs incurred as a result of receiving these messages. We will not be liable for sending a message to a device unknown to us. If you have activated any service or installed any software that stores information from this site on a computer or mobile device, you are responsible for removing the information or blocking access to the service or software to prevent unauthorized access to your account or personal information. The site is available solely for vehicle rental searches and is not intended for use in fraudulent or speculative bookings.

Compliance with Laws

While using the site, you agree to comply with UAE laws and the laws of your place of residence, including regulations on the export of technical data. Additionally, you agree to refrain from the following without written permission from us (Mayors.ae):

• Using automated or manual processes to access the site for purposes other than personal use or to include a page of Mayors.ae in search engines.
• Attempting to circumvent or violate restrictions in the site’s robot exclusion headers.
• Creating a deep link to any part of this site for any reason.
• Using any software or device that interferes with the site’s operation or overloads our network equipment.
• Reproducing, selling, reproducing, trading, or copying the site.
• Using any part of this site for harmful, illegal, or inappropriate purposes.
• Distributing materials that violate third-party rights or applicable law.
• Using the site to collect or store the personal information of others.
• Using the site for commercial purposes or to transmit marketing materials.

We reserve the right, at our discretion, to terminate, suspend, or restrict your access to any part of the site at any time and without prior notice.